Workflow stack · Billing recovery

Billable work captured, issued, and watched.

Billing Recovery turns scattered time, disbursements, orders, approvals, and tax fields into a controlled billing run. Scellus captures the work, reconciles the pack, chases exceptions, and keeps ageing visible; your team keeps the commercial judgement.

Included
Billable capture
Included
Exception chase
Included
LHDN-ready issue

Stack readout · billing line to issued record

Built for finance, operations, and commercial teams in document-heavy businesses where billing depends on proof, approval, tax readiness, and repeatable recovery discipline.

Where billing leaks today

There is work done. There is no clean run.

  1. Billable work is scattered.

    Time, disbursements, orders, and approvals sit across inboxes, spreadsheets, portals, and notebooks.

  2. The bill is rebuilt by memory.

    Finance has to ask what happened, what was chargeable, and which supporting record proves the line.

  3. Disbursements surface late.

    Receipts, courier fees, search fees, expenses, and pass-through charges arrive after the bill has gone out.

  4. Approvals hold the run.

    One missing sign-off delays a whole batch, so invoices leave late and collections start cold.

  5. Ageing is discovered after the fact.

    The report is updated when month-end closes, not when a bill is issued or a collection risk appears.

  6. e-Invoicing becomes a deadline scramble.

    MyInvois fields, SST treatment, and rejection fixes are handled at submission time instead of during the run.

Operating truth

Billing is not invoicing.

Billing is the controlled path from billable source record to approved issue, accounting export, ageing update, and evidence trail. The invoice is only the last artifact.

The stack

Six blocks. One billing run.

Billing Recovery runs the full public block sequence. It starts by capturing chargeable records, reads and verifies the billable lines, chases gaps, pauses for judgement, then delivers issued bills, accounting exports, ageing movement, and audit trace.

  1. 01
    Collect
  2. 02
    Read
  3. 03
    Verify
  4. 04
    Chase
  5. 05
    Review
  6. 06
    Deliver

Blocks used

Each block turns billing evidence into the next decision.

01

Collect

Pulls time entries, disbursements, order data, receipts, and billing notes into one controlled run.

Your team Keeping source systems available and naming the billing owner.
02

Read

Reads line items, fee descriptions, charges, dates, tax hints, and supporting evidence from the source record.

Your team Confirming rate cards, billing rules, and service descriptions.
03

Verify

Matches each line to source: time, order, claim, receipt, matter, project, or approved scope.

Your team Setting write-off thresholds and approval rules.
04

Chase

Routes missing approvals, unmatched disbursements, and held lines to the owner who can resolve them.

Your team Answering approval and classification questions.
05

Review

Hands over a clean draft pack with exceptions separated, source evidence attached, and sign-off ready.

Your team Final commercial judgement and release approval.
06

Deliver

Issues the approved bill, submits where e-Invoicing applies, exports to accounting, and updates ageing.

Your team Owning collections policy and client relationship calls.

What you receive

Not a prettier invoice. A billing record.

The output is the evidence that billable work was captured, approved, issued, exported, and watched through recovery.

  • A draft billing pack with billable lines matched to source records before the run closes.

  • An exception list covering missing approvals, incomplete disbursements, write-offs, and lines that do not reconcile.

  • Issued invoices or e-Invoice submissions prepared against the approved bill and current field rules.

  • A clean accounting export for your GL, billing platform, or finance workflow without a second manual pass.

  • Ageing movement, days-to-bill, days-to-receipt, rejection rate, and recovery risks reported on a defined cadence.

  • An audit trail linking bill, source record, approver, exception decision, submission state, and export.

The transition

What changes when Scellus runs billing recovery.

From memory to source record

Today

The bill is assembled from people remembering what happened and where the supporting record might be.

We handle

We build the run from source records, match every chargeable line, and hold anything that cannot be proven.

Your team

Confirms rate cards, billing policy, and commercial exceptions.

From month-end rush to daily control

Today

Finance discovers missing lines and approvals when the billing deadline is already close.

We handle

We chase gaps during the run, not after it, so the draft pack is ready before the billing window closes.

Your team

Approves the pack and releases the bills.

From issued late to ageing watched

Today

The invoice goes out late and the ageing report catches up only after collections has already slowed.

We handle

We issue, export, and update ageing on the operating cadence, with recovery risks surfaced early.

Your team

Owns collection tone, escalation policy, and client calls.

From e-Invoice scramble to prepared fields

Today

MyInvois submission, SST treatment, and rejection fixes happen at the end of the process.

We handle

We prepare field mapping, validation, and submission status as part of the billing run.

Your team

Approves tax positions and classification rules.

Division of labour

We run the evidence. You keep judgement.

Scellus handles Your team owns

Capture time, disbursements, orders, receipts, and billing notes

Keep source systems available and name the billing owner

Read billable fields and prepare line-item structure

Confirm rate cards, service descriptions, and billing rules

Match lines to source records and flag gaps

Set write-off thresholds and approval rules

Chase missing approvals and incomplete evidence

Answer exceptions that require judgement

Prepare draft packs, e-Invoice fields, exports, and ageing updates

Approve release and own collections policy

Maintain the audit trail and monthly recovery report

Own who can access billing and debtor records

Compliance and data

Billing data stays traceable while it moves.

Billing, debtor, tax, staff, client, and operating records stay under PDPA 2010 and the 2024 Amendment. The workflow names source system, access owner, approval rule, retention point, and audit handoff before data moves.

Where LHDN e-Invoicing applies, MyInvois field preparation, validation status, SST classification, and submission trace are handled as part of the billing run, not as a separate scramble.

Audit traceability is part of the deliverable: bill, source record, approver, exception decision, issue state, export, and ageing movement linked in one log.

Data handling · Security and governance

Integrations

We meet the billing stack you already run.

Accounting and billing

  • Xero, QuickBooks, MYOB, AutoCount, SQL Account
  • Practice-management and billing platforms
  • Custom GL, debtor, and management-account exports
  • Billing tables, spreadsheets, and internal ledgers

Source records

  • Time-capture tools and timesheets
  • Orders, scopes, claims, and project records
  • Receipts, disbursement evidence, and shared folders
  • Email, Microsoft 365, and Google Workspace

Tax and delivery

  • LHDN MyInvois field preparation and submission status
  • SST classification and tax-code checks
  • Client billing portals where present
  • WhatsApp Business API for approval and chase where appropriate

Operating cadence

Capture, reconcile, then recover.

01

Daily

Capture and reconcile

New billable lines, disbursements, and source records are pulled into the run and matched before they go stale.

Billable work visible while it is still recoverable.
02

Weekly

Exceptions and approvals

Held lines, missing evidence, write-offs, approval gaps, and classification questions are reviewed with a named owner.

The billing pack does not wait on inbox archaeology.
03

Monthly

Issue, export, and report

Approved bills are issued, e-Invoice status is tracked, accounting exports are prepared, and ageing movement is reported.

Billing closes as an operating report, not a reconstruction.

Indicative scope

Issued enough to collect. Logged enough to prove.

Build phase

Four to eight weeks

Source-system access, rate-card and rule capture, matching logic, approval routing, e-Invoice field mapping, accounting export, parallel run, and go-live.

Operating retainer

Ongoing billing operations

Daily capture and match, exception handling, approval chasing, draft-pack assembly, e-Invoice preparation, export, ageing report, and rule reviews.

Final scope, duration, and fee are confirmed at the Workflow Review against billing volume, source systems, approval rules, tax requirements, export format, and ageing profile.

What clients ask first

The questions that decide whether billing is under control.

We already have accounting software. What does this add?

Accounting software posts the invoice once it exists. Billing Recovery assembles the billable lines, matches them to source, chases missing approvals, prepares the issue, exports cleanly, and keeps ageing visible.

Is this only for law firms?

No. The workflow fits any document-heavy billing environment where charges, evidence, approvals, tax fields, and collection risk are spread across systems. Where legal billing rules apply, we include them in the rule book.

How does this support LHDN e-Invoicing?

We prepare the approved bill for MyInvois fields, validation status, SST classification, and submission tracking where e-Invoicing applies. Your team owns the tax position and final approval.

How quickly does billing come under control?

Typical builds reach a clean parallel run inside four to six weeks and full handover by week eight. The Workflow Review confirms the number against volume, systems, billing frequency, and approval rules.

Find out what billing recovery would take in your team.

Start with the records charges come from, the people who approve them, and the finance system they post to. We will map the capture, reconciliation, e-Invoice readiness, export, ageing, and the first workflow to operate.